General Terms and Conditions of Sale (GTC)
In force as of 10/25/2024
These General Terms and Conditions of Sale (hereinafter "GTC") govern the contractual relations between the company ATHEXIS TECHNOLOGY (hereinafter "the Seller") and any natural or legal person making a purchase via the website https://brico-tech.com (hereinafter "the Site").
Article 1: Purpose
These GTC aim to define the terms and conditions of distance selling of goods and services between the Seller and the Customer. They govern all stages of the sale, from placing the order to after-sales service.
Article 2: Products and Prices
2.1 Products : The products offered are those that appear on the Site, within the limit of available stocks. The Seller reserves the right to remove products from the Site at any time.
2.2 Prices : Prices are indicated in euros, all taxes included (TTC), excluding delivery costs. The applicable prices are those in effect at the time the order is validated. The Seller reserves the right to modify the prices at any time.
Article 3: Order
3.1 Placing an Order : The order is validated once payment has been received. Any order constitutes acceptance of the prices and descriptions of the products available for sale.
3.2 Order Error : In the event of an order error on the part of the Customer, the Seller reserves the right to offer a refund in the form of a credit note, valid for a period of 1 year from its issue.
Article 4: Payment
4.1 Payment Methods : The Customer may pay by credit card or any other means of payment offered on the Site.
4.2 Payment Security : Transactions are secured using the protocols in force for online payments.
Article 5: Shipping and Delivery
5.1 Delivery Times : Orders are processed within 24 hours and shipped to the address indicated by the Customer. Delivery times are given as an indication and may vary.
5.2 Delivery Costs : Delivery costs are indicated when finalizing the order. They vary depending on the delivery method chosen by the Customer.
5.3 Delay or Absence of Delivery: In the event of a delay, an information email will be sent to the Customer. The Seller cannot be held responsible for delays attributable to the carrier.
Article 6: Right of Withdrawal
6.1 In accordance with Article L.221-18 of the Consumer Code, the Customer has a period of 14 days to exercise his right of withdrawal from receipt of the products, without having to provide reasons or pay penalties, except for return costs.
6.2 Return of Products: The Customer must return the products in their original condition, complete (packaging, accessories, instructions, etc.), otherwise the right of withdrawal may be refused.
6.3 Refund: In the event of withdrawal, the Seller will reimburse by the same means of payment as that used for the purchase, unless the Customer expressly requests a refund in the form of a credit note.
Article 7: Cancellation and Refund in the form of a Credit Note
7.1 Cancellation before Shipping: If the Customer cancels his order before its shipment, the Seller will issue a credit note valid for a period of 1 year on the Site.
7.2 Order Error: If the Customer has made an order error, the Seller will offer a refund in the form of a credit note. This credit can be used for future purchases and will not be exchangeable for cash, unless otherwise requested.
7.3 Excluding the Right of Withdrawal: Apart from the legal right of withdrawal of 14 days, the Seller offers a credit in the event of a return, subject to acceptance of the returned products in a compliant condition.
Article 8: Guarantees and Conformity
8.1 Legal Guarantee of Conformity: The products benefit from the legal guarantee of conformity (articles L.217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the Civil Code).
8.2 Return Conditions: In the event of a lack of conformity, the Customer may choose between repair and replacement of the product, subject to the legal conditions.
Article 9: Liability
The Seller cannot be held liable for any direct or indirect damage linked to the use of products purchased via the Site.
Article 10: Intellectual Property
All elements of the Site are protected by copyright, trademarks and patents. Any total or partial reproduction is prohibited without the prior consent of the Seller.
Article 11: Personal Data
Personal data is processed in accordance with the Seller's privacy policy, available on the Site, and complies with the provisions of the GDPR.
Article 12: Modification of the T&Cs
The Seller reserves the right to modify these T&Cs at any time to adapt them to legislative, regulatory or technical developments. The modifications will be applicable as soon as they are posted online.
Article 13: Applicable Law and Disputes
These General Terms and Conditions are subject to French law. In the event of a dispute, the parties will endeavour to find an amicable solution. Failing this, the dispute will be brought before the competent courts within the jurisdiction of the Court of Appeal.